Refund and Returns Policy

At USWebSecure, we prioritise customer satisfaction. We provide clear and fair policies for returns, refunds, and exchanges of the products and services. Please review the details mentioned below before buying any products or services.

Electronic Delivery Returns

Our products, like antivirus software licenses and digital downloads, are delivered digitally as license keys and activation codes, which are viewed as digital products and cannot be “returned” after they are delivered and activated. If you are facing any technical issues with your product, contact our support team, and they will assist you in resolving the problem. Refunds for digitally provided items are only given in cases if the product was not delivered, is defective, or cannot be activated.

Restocking Fees

For specific physical products (if applicable), a restocking fee of up to 15% can be applied to the returned products. This fee assists with covering processing, packaging, and handling costs. However, restocking fees do not apply to digital products.

Shipping

In the case of physical products, customers are held responsible for the return shipping cost unless the return is due to an error from our side (such as receiving a damaged or incorrect product). Please note that the shipping charges paid at the time of purchase are non-refundable.

Electronic Delivery

Once the purchase is made, all the digital products are delivered through email or safe e-delivery methods within the given timeframe. We request that you provide an accurate email ID during checkout. At USWebSecure, we are not responsible for the delay caused by an incorrect email address or spam filters.

Final Note

Purchasing from USWebSecure, you agree to the terms outlined in this Return and Refund Policy. If you are facing issues regarding product activation, troubleshooting, or other issues related to the purchase, contact our support team for help.